PRICES
All prices shown are inclusive of VAT. VAT will be deducted where applicable.
For customers in the UK and EU all items are delivered DDP meaning all applicable duties and customs fees are included.
For the rest of the world customers all items are delivered DDU meaning the customer is responsible for all applicable duties, customs fees, sales taxes and any other charges that may be incurred importing the goods.
For customers in the UK and EU all items are delivered DDP meaning all applicable duties and customs fees are included.
For the rest of the world customers all items are delivered DDU meaning the customer is responsible for all applicable duties, customs fees, sales taxes and any other charges that may be incurred importing the goods.
DELIVERY
We endeavour to have items delivered to you within 10 working days if in the UK. For the EU please allow 12 working days and for the rest of the world 15 working days.
We offer free delivery in the UK and EU on all orders over 500 GBP.
For the rest of the world we offer free delivery on orders over 1000 GBP.
Delivery charges for orders that do not meet the free delivery criteria will be:
UK & EU 10GBP
ROW 39GBP
We offer free delivery in the UK and EU on all orders over 500 GBP.
For the rest of the world we offer free delivery on orders over 1000 GBP.
Delivery charges for orders that do not meet the free delivery criteria will be:
UK & EU 10GBP
ROW 39GBP
RETURNS
If the products we deliver do not meet your standards or expectations or if indeed they are faulty, we are happy to refund or exchange any purchases within 14 working days from delivery. All returns must be sent via courier or registered mail with the original shipping materials and original shipping invoice included. The items must be unused and in their original condition. We will refund the paid amount with the exception of any shipping charges that may have been applied to your order (listed separately on your invoice). The customer must pay the shipping costs for the return.
In order to return a purchase, please contact info@bridgerandwilliams.com within seven days of your purchase.
Please ensure that all goods are clearly marked as returns. For returns from outside the UK and EU please mark your shipment as ‘British returned goods’ on any customs or postal forms.
Please note: goods that are returned to us in a used or damaged state will be returned to customers at their own cost.
In order to return a purchase, please contact info@bridgerandwilliams.com within seven days of your purchase.
Please ensure that all goods are clearly marked as returns. For returns from outside the UK and EU please mark your shipment as ‘British returned goods’ on any customs or postal forms.
Please note: goods that are returned to us in a used or damaged state will be returned to customers at their own cost.